Discovery Tips
The "No Discovery" Demo
We don't always get to run the discovery we want, but we're always expected to deliver a tailored demo. Here's how you can deliver a personalized client experience without a proper discovery call.
Discovery tips
Closed vs. Open Ended Questions
The art of discovery is all about asking the right question at the right time. In this video, Taunya Bunte will show you how to use closed-ended and open-ended questions to keep the discovery conversation going.
Discovery tips
Strategic vs. Functional Discovery
Discovery is a team sport, and both sales and pre-sales have important roles to play. In this video, you'll learn about the two primary types of discovery calls, who is responsible for each call, and what outcomes should be expected from each call.
discovery tips
Authenticity, Trust and Connection
Building connections with your audience only happens if you're authentic, and if they trust you. In this video, Bob Riefstahl shares his tips on how to be authentic, how to build trust, and, ultimately, how to create that connection with your audience.
Discovery tips
Impact for Managers
The success of a project often relies on a frontline manager's ability to guide their team through change. In this video, Chad Wilson will help you build momentum using success metrics, so frontline managers can realize small wins throughout your project.
